Ticketing Terms & Conditions

Destination Pickleball

1. Ticket & Entry Policy

  • All attendees must possess a valid ticket or credential issued by Destination Pickleball.
  • Tickets are non-transferable, non-refundable, and valid only for the specified date and location.
  • Check-in is required at designated locations within specified time periods.
  • By purchasing or using a ticket, you agree to these terms and our Privacy Policy.

2. Event Changes & Cancellations

  • Destination Pickleball reserves the right to modify, postpone, or cancel an event without prior notice.
  • No refunds will be issued for artist, match, or schedule changes.
  • In the event of a force majeure (e.g., natural disaster, government restrictions), refunds are at the sole discretion of Destination Pickleball.

3. Identification & Age Restrictions

  • A valid government-issued ID is required for entry.
  • Acceptable IDs: Passport, U.S./Canadian/Mexican Driver’s License, Military ID.
  • Attendees under 18 must be accompanied by a ticket-holding adult.

4. Security & Prohibited Items

  • All attendees are subject to security screening, including bag checks.
  • Prohibited items include weapons, outside food/beverages, illegal substances, drones, and unauthorized recording equipment.
  • Any attempt to bring prohibited items may result in removal without refund.

5. Conduct & Removal Policy

  • Disruptive behavior, harassment, violence, or intoxication will result in removal without refund.
  • Attendees must follow instructions from event staff and security at all times.
  • Re-entry is not permitted unless explicitly stated.

6. Photography & Media

  • By attending, you consent to being photographed or recorded for promotional use.
  • Personal photography and videography are allowed but cannot be used for commercial purposes without prior approval.

7. Liability & Assumption of Risk

  • Attendees assume all risks associated with event participation, including potential injury or property loss.
  • Destination Pickleball is not liable for any damages, losses, or personal injuries.
  • The event may feature loud music, flashing lights, and other effects that could impact individuals with medical conditions.

8. Medical & Emergency Services

  • By attending, you consent to emergency medical treatment if necessary.
  • Destination Pickleball is not liable for any medical expenses incurred during the event.

9. Legal & Dispute Resolution

  • These terms are governed by the laws of North Carolina.
  • Any disputes must be resolved in a North Carolina court.
  • By attending, you waive your right to a jury trial for any claims related to the event.

10. Miscellaneous

  • Lost or stolen items are not the responsibility of Destination Pickleball.
  • We reserve the right to update these terms at any time.
  • The latest version of these terms is always available at destinationpickleball.com/terms.

Last Updated: February 2, 2025