Ticketing Terms & Conditions

1. Ticket & Entry Policy

All attendees must possess a valid ticket or credential issued by Destination Pickleball.
Tickets are non-transferable, non-refundable, and valid only for the specified date and location.
Check-in is required at designated locations within specified time periods.
By purchasing or using a ticket, you agree to these terms and our Privacy Policy.

We know plans can change and weather can be unpredictable. If class is canceled because of rain before it begins, you’ll receive a full credit to use toward another class or a private lesson with Rachael. If rain starts before the 20 minute mark of class, you’ll also receive a full credit. If rain starts after class is already underway, between 20 and 50 minutes into the session, you’ll receive 50% off your next class. If you can’t make it to class, just email Coach JB as soon as you can. You’ll receive a full class credit, and the advance notice gives us the best chance to offer your spot to another player. Credits are valid for 60 days from the original class date. We do not offer cash or credit card refunds, but your credit can be applied toward a future class or private lesson with Rachael.

All attendees are subject to security screening, including bag checks.
Prohibited items include weapons, outside food/beverages, illegal substances, drones, and unauthorized recording equipment.
Any attempt to bring prohibited items may result in removal without refund.

Disruptive behavior, harassment, violence, or intoxication will result in removal without refund.
Attendees must follow instructions from event staff and security at all times.
Re-entry is not permitted unless explicitly stated.

By attending, you consent to being photographed or recorded for promotional use.
Personal photography and videography are allowed but cannot be used for commercial purposes without prior approval.

Attendees assume all risks associated with event participation, including potential injury or property loss.
Destination Pickleball is not liable for any damages, losses, or personal injuries.
The event may feature loud music, flashing lights, and other effects that could impact individuals with medical conditions.

By attending, you consent to emergency medical treatment if necessary.
Destination Pickleball is not liable for any medical expenses incurred during the event.

These terms are governed by the laws of North Carolina.
Any disputes must be resolved in a North Carolina court.
By attending, you waive your right to a jury trial for any claims related to the event.

Lost or stolen items are not the responsibility of Destination Pickleball.
We reserve the right to update these terms at any time.
The latest version of these terms is always available at destinationpickleball.com/terms.

Last Updated: February 2, 2025